Client Experiences

“Authentically Engaging and Tapping Into One’s True Potential, As She Guides Toward Practical, Outcome-Driven Behaviors.”

Dr. Timothy Dukes | Leadership and Team Consultant,
Co-Author of "Present Company: Cultivating Cultures of High Performance in Teams and Organization.”

Empowers Others and Bridges Gaps at Every Level

“Jess' strategies and tactics enabled me to focus on the big picture knowing the team would succeed and thrive independently from me. Her ability to empower others and bridge gaps within the organization, impacted every level of the business. She has a unique genius at bringing people together even around difficult conversations, creating accountability with ease. She knows how to build a team of top talent and how to promote from within, encouraging people to get out of their comfort zones to develop professionally and personally.”

Rich Piltch | Founder of ARS Restoration Specialists


 

Understands Both People and Business and How They Work

“Working with Jess has been absolutely transformational. Not only are many parts of the business running a lot more efficiently, effectively and more profitably but she also helped us to significantly increase the quality of life across the board.

She was able to seamlessly help us navigate business growth while sustaining the culture that took so many years to build. Her combination of understanding people, how they work and all the emotions that go into the day-to-day, while also the ability to deeply analyze all business aspects is incredible.

Can't say enough about Jess as a business person, and more importantly as an awesome human!”

Ryan Wilson | Owner of The Wilson Group, Real Estate

 

Making people feel validated while guiding us to the best solution for the business

“Right before meeting Jess, we were having a lot of growing pains, morale issues and management issues. After meeting with Jess and talking to her I immediately had a sense of relief. She was a breath of fresh air that the company needed. A light at the end of the tunnel. 

We had never had the opportunity to have someone with so much experience in our field be able to help us and speak our language. She has helped with seeing full picture scope with a fresh set of eyes. She guided us to see issues and resolve issues while implementing solid systems and procedures in place. She has helped with coaching and managing all different personalities which tends to be challenging in our line of work. 

Her ability to have such professionalism and be totally down to earth to all employees is impressive. Making people feel validated while guiding us to the best solution for the business is one of her strong suits. Jess helps with keeping each department organized and setting us up for success. I like to refer to her as the ripple effect. It takes one ripple, one change to start a chain of events and Jess has certainly done that for us. I welcome the changes that are in our future because I feel supported in my role, and I know the owner and my colleagues feel the same. Although we have just begun to set up the company for success, I am excited to see what else we have in store for our company with such great support for our management team. ”

Kelli D. | Vice President of Operations, Restoration Company


 

 Keen Ability to Bridge the Gaps

“The first time I met Jess was at a company Management meeting after our company had been acquired, and she was our newly appointed COO. At first, I was apprehensive, using the opportunity to learn how she worked with the team she was familiar with and to see how our team would incorporate into the fold. After initial introductions and plowing through a 2-day agenda I was very pleasantly surprised by how much at ease I felt. It was only a couple of weeks later when she came to visit our branch that I could clearly see her ability to cut through the noise, focus on the elephant in the room and develop a plan to deal with the root cause of some complex issues all while making it seem simple to lean in and achieve our goals.

We had the ability to work together much more often than I thought we would, Jess was very giving of her time. With each visit not only did we accomplish the goals set for that meeting but she took us through exercises that were applicable to relevant matters, easily bringing forth more than one ah-ha moment through the years. She has such a keen ability to bridge gaps, developing trust at every level and in many cases finding the diamonds in the rough.

She and I quickly forged a strong relationship that I value so deeply and although we no longer work for the same company, Jess is my mentor, a trusted advisor, biggest advocate and friend.”

Rhonda Farrell | Vice President of Operations, Restoration Company

 

 

If you are determined to succeed and willing to examine both your strengths and your weaknesses, Jess will help to find what is truly possible in your career and your organization

“If you are fortunate enough to meet and possibly work with Jess Riehl, you will immediately realize that she is an exceptionally talented business leader and coach. Jess is someone who installs a sense of curiosity and play, while inspiring whomever she is consulting, coaching, managing, or teaching to a core message: ‘you will succeed, if you find that place in yourself that you can trust.’ She accomplishes this by authentically engaging and tapping into one’s true potential, as she guides toward practical, outcome-driven behaviors.

Jess draws from a deep reservoir of skill, knowledge, and business acumen. It is a rare opportunity to meet with someone of this caliber. If you are determined to succeed and willing to examine both your strengths and your weaknesses, Jess will help to find what is truly possible in your career and your organization.”

Dr. Timothy Dukes | Leadership and Team Consultant,
Co-Author of "Present Company: Cultivating Cultures of High Performance in Teams and Organization.”

 

 

Creating processes and procedures around our strengths and abilities

“As the General Manager of a leading Restoration company in the Mid-Atlantic area, I owe a great deal of my success to Jess, who not only saw talents and traits in me but also assisted in harnessing them, which helped to propel me to become who I am today.

She invested her time, her patience, her relentlessness, her friendship, and her humility to assist us in creating processes and procedures around our strengths and abilities. This led to our team winning back-to-back Top Performer awards recognized by our clients.

I will finish with one last story that sums up the time she spent with our team. In one of our production meetings at our branch a question was asked to Jess when you retire and are sitting on the front porch drinking lemonade, what two words would you like to be remembered by? Her answer ‘That I listened, that I loved’.”

JaMar Plater | General Manager, Restoration Company


 

Helping Organizations Reach their Highest Potential

“Jess is a deep listener and focuses on discovery with the individuals she is coaching, as well as their entire team. This approach is the foundation of what separates her tactics from any other consultant I have worked with in the past. She has a unique way of finding the breakdown in your business, working with leadership to create a clear plan to eliminate road blocks, and ultimately helping organizations reach their highest potential. To our surprise, she was able to do this by identifying the strengths right within our organization.”

Kori Medeiros | Director of Production, Restoration Company

Humanizing Operations

Turns out bringing compassion to the workforce actually improves profitability, productivity and retention, allowing your business and culture to thrive.